Skip to main content
WWEC cover image for “The rules behind the mark.” — a woman in profile beside Big Ben and the Houses of Parliament at red dusk

Policies

The rules behind the mark.

These summaries describe how WWEC handles information, certification-mark use, appeals, complaints and the certification lifecycle. Controlled scheme documents remain the authoritative source.

Policy summaries

Controlled policies and procedures governing certification activities.

01

Privacy Policy

This Privacy Policy explains how WWEC collects, uses, protects, stores and discloses personal information through its website and related services. Information may be collected through enquiries, applications, events, surveys, Index participation and certification activities. Information is used only for stated operational, contractual, assessment, communication, security and legal purposes. Employee survey information is handled through a dedicated survey privacy notice and individual responses are not published. Applicable rights, retention and contact procedures are described in the relevant privacy notices.

03

Terms of Use

This website provides information about WWEC and its services. Use of the website does not create a certification relationship. Certification is granted only under the applicable WWEC certification scheme. WWEC names, logos, certification marks, framework names and original content are protected and may not be used without permission except where expressly permitted.

04

WWEC Certification Mark Rules

The WWEC Certification Mark identifies an organisation with an active WWEC certification for a defined scope. The mark must be used exactly as approved, without alteration or misleading implication. It may not be used after expiry, suspension or withdrawal except where expressly permitted for archival reference.

05

Appeals Policy

Eligible certification decisions may be appealed within 15 calendar days. Appeals are handled through an impartial review process and result in a documented decision.

06

Complaints Policy

Complaints about WWEC services, assessment activities, personnel or certification administration may be submitted through the official complaints process. Complaints are acknowledged, assessed, investigated and closed with a documented outcome.

07

Renewal Policy

Certification is time-limited. Organisations seeking continued certification must complete the applicable renewal requirements before expiry. Renewal is subject to the current scheme, scope, assessment findings and certification decision.

08

Suspension Policy

Certification may be suspended where specified scheme conditions are met. The public record is updated and mark-use restrictions apply.

09

Withdrawal Policy

Certification may be withdrawn where specified scheme conditions are met. Public status is updated and certification-mark use must cease.

10

Disclaimer

WWEC is a private workplace excellence assessment and certification scheme. WWEC certification does not represent Government of India, United Nations, ISO or GDPR certification or accreditation unless separate official status has been formally obtained and published. Certification confirms conformity with the applicable WWEC certification requirements within a defined scope and validity period; it is not a guarantee of statutory compliance, of universal employee satisfaction, or that no workplace incident will occur. Website content is provided for information only and does not create a certification relationship.

11

Data Retention Policy

WWEC retains information for periods defined by the purpose, certification lifecycle, contractual requirements, legal obligations and approved records schedule. Data is securely disposed of when retention is no longer required.

Where a summary on this page differs from an approved controlled document, the controlled document prevails.

Newsletter

Subscribe to WWEC insights.

Research, workplace excellence insights, certification news and event invitations from the Council — delivered to your inbox. No spam, unsubscribe anytime.

Use your work email address. We send a confirmation link before any updates. Your address is handled under the WWEC privacy policy.

Ready to understand your workplace from every angle?

Start with the WWEC Workplace Excellence Index™, explore the WWEC Women-Centred Workplace™ Certification or speak with the WWEC team about your workplace excellence journey.