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Dimension 06

Govern & Deliver

Policies, Accountability & Implementation. Clear commitments, accountable ownership, implementation, monitoring and review.

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Core question

Are workplace commitments governed, implemented and reviewed?

What this dimension covers

Clear commitments, accountable ownership, implementation, monitoring and review.

Assessment criteria

What assessors examine in Dimension 06.

Each area below is examined against the four assessment tests, using the evidence submitted for the declared certification scope.

  • 01

    Policy architecture

  • 02

    Ownership

  • 03

    Communication

  • 04

    Training

  • 05

    Implementation controls

  • 06

    Monitoring

  • 07

    Review

  • 08

    Management accountability

How each criterion is tested

Four tests, applied consistently.

The same four tests apply in every dimension, so judgements stay consistent between assessors and between applicants.

  1. STEP 01

    Existence

    Is there an approved, current instrument — policy, standard or documented process — covering the requirement across the declared scope?

  2. STEP 02

    Implementation

    Is it operating in practice, with records showing it is used rather than held in reserve?

  3. STEP 03

    Consistency

    Is it applied across all locations, functions and employment types inside the certification scope, without unexplained gaps?

  4. STEP 04

    Effect

    Is the outcome measured, reviewed and acted upon, including through employee experience evidence?

Evidence

Evidence is assessed against the applicable criteria.

The evidence-quality and sufficiency requirements for every dimension are defined in the WWEC Standard & Criteria.

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