Index & Insights — Employee Experience Methodology
Employee experience is evidence — not the entire certification decision.
WWEC uses employee-experience information as one component of its evidence-led assessment approach.
Methodology statements
Participation, confidentiality and response integrity.
These statements govern how employee-experience information is collected, protected and used within the applicable assessment scope.
WWEC uses employee-experience information as one component of its evidence-led assessment approach.
Where employee experience is included within the applicable assessment scope, the organisation shall support access to the defined employee population or approved sample.
Employees shall be free to participate without coercion, pressure, retaliation or interference.
Individual employee responses shall not be disclosed to the organisation except where explicitly permitted by the applicable methodology and consent requirements.
WWEC applies appropriate reporting and suppression controls to protect employee confidentiality.
WWEC may investigate unusual, inconsistent or potentially compromised response patterns.
Evidence of coaching, coercion, manipulation, retaliation or interference with employee participation may be considered within the assessment and certification process.
Employee-experience results contribute to the overall evidence base. They do not independently determine certification.
Employee-experience results contribute to the overall evidence base. They do not independently determine certification.