Knowledge Centre
Frequently asked questions
Common questions about WWEC, the framework, the Index, certification, complaints and appeals — answered in one place.
About WWEC
About the council.
Womenians Workplace Excellence Council™ is a workplace excellence initiative focused on structured assessment, employee experience, organisational evidence, women-centred workplaces, certification, recognition and continuous improvement.
WWEC assesses workplace practices and experience through defined dimensions, indicators, evidence requirements and assessment methods within the applicable WWEC framework or certification scope.
Framework
The framework.
The WWEC Workplace Excellence System™ is the umbrella operating system connecting measurement, employee experience, organisational evidence, assessment, scoring, certification, recognition, improvement and renewal.
The WWEC Workplace Excellence Architecture™ is structured around eight workplace excellence dimensions supported by 50 indicators.
Index
The Index.
The WWEC Workplace Excellence Index™ is a structured assessment and insight tool designed to help organisations understand their workplace excellence position across the WWEC dimensions.
No. The WWEC Workplace Excellence Index™ is an assessment and insight tool. It does not constitute WWEC Women-Centred Workplace™ Certification.
Certification
Certification.
WWEC Women-Centred Workplace™ Certification is WWEC's flagship workplace certification. Certification is based on the applicable certification scheme, assessment requirements, organisational evidence, employee experience where applicable, scoring, review and certification decision requirements.
No. Participation in or payment for an assessment process does not guarantee certification. Certification is granted only where the applicable certification requirements and decision criteria are satisfied.
No. WWEC Essential, WWEC Advanced and WWEC Excellence define the applicable depth of assessment, insight and improvement support. The certification being assessed remains WWEC Women-Centred Workplace™ Certification.
WWEC Women-Centred Workplace™ Certification is valid for 12 months from its effective/issue date, subject to the conditions of certification and the current approved certification scheme.
Complaints & appeals
Complaints and appeals.
Complaints may be submitted through the designated WWEC complaint process available under Trust & Governance.
Eligible certification-related decisions may be appealed through the applicable WWEC appeals process and within the period specified in the current approved procedure.
Unless expressly identified as a controlled certification document, WWEC resources and guidance materials are informational and do not replace the applicable current approved certification requirements.
Still unanswered
Ask the council directly.
If your question is not covered here, WWEC will point you to the right resource or the right next step.