
Certification plan request
Request Your WWEC Certification Plan
Tell us about your organisation and the package you are considering. WWEC will return a certification plan covering pathway, scope, timeline and the applicable offering.
Certification plan timeline
What happens, and when
- 01
Plan request acknowledged
Application response — typically 2 working days for plan requests.
- 02
Certification plan and proposal issued
Your plan states the applicable package, indicative fee band, scope assumptions and timeline. A WWEC proposal is valid for 15 calendar days.
- 03
Formal application reviewed
Application response 2 business days, with eligibility confirmed within a further 3 business days, after you accept the proposal.
- 04
Evidence submission window
20 business days for evidence submission and review, agreed in the assessment plan.
- 05
Employee experience survey window
Typically 2 to 3 weeks, run inside the evidence window and extended where the response threshold has not been met.
- 06
Assessment, scoring and certification decision
Assessment 10 business days, scoring 3 business days and the certification decision 3 business days. Typical pathway to certification completion is 3–5 weeks.
- 07
Certificate issued
Verification and certificate issue within 3 business days of a positive certification decision.
- 08
Renewal notification
Certification is valid for one year. Renewal notification is sent 90 days before the expiry date.
These dates are realistic planning expectations calculated from the published WWEC indicative timings, not guaranteed service levels. Actual timing depends on scope, evidence readiness and survey participation, and the final timeline is confirmed in your written certification plan. A confirmed timeline is not a certification decision.
