Trust & Governance
Certification Decision Independence
Certification decisions are made only by personnel authorised and competent for certification decision functions.
Decision principles
Authority, competence and independence.
Decisions are made only by personnel authorised and competent for certification decision functions.
Decision-makers are independent of the assessment activity for the relevant client.
Decision-makers operate under documented conflict-of-interest controls.
Commercial participation, sponsorship, partnerships or advisory services shall not influence the certification decision.
Separation of roles
Assessment and decision are kept apart.
Decision-makers do not participate in the assessment of the same client, ensuring that the certification decision is based on an independent review of evidence and findings.
Independence protects every decision.
Questions about certification decision independence can be raised through the Appeals & Complaints process.